My Photo

Your Contrarian

  • Business, Retail and Customer Service Experience expert Doug Fleener is president and managing partner of Sixth Star Consulting, a consulting firm in Lexington, MA.

    As the former director of retail for Bose Corporation and an independent retailer himself, Doug has the unique experience and ability to help companies of all sizes.

Categories

Tracer

  • Tracer

« One surefire way to sell more with this simple holiday sales tip (video) | Main | Ten quick holiday leadership tips to finish strong »

December 09, 2016

The secret to working with multipe holiday customers (video)

Between now and the end of the year, your staff will have stretches where they are extremely busy and will need to work with multiple customers simultaneously. How well they do that can make a big difference in your holiday sales results, as well as the quality of the customer experience you deliver.

In this three-minute video I share with you the secret to working with multiple customers.

 

 

I speak and consult on customer experience and specialty retail. Learn more at DougFleener.com.

Posted by on December 09, 2016 at 10:15 AM in Holiday Season |

Tags: customer engagement, customer experience, customer service experience, customer service speaker, customer service training, Doug Fleener, EveryDay Coaching, frontline leadership, frontline manager, hospitality training, keynote speaker, leadership, leadership training, Magnetic customer experience, Magnetic experience, management, management training, outfront frontline leadership, outfront leadership, retail, retail advice, retail consultant, retail consultants, retail consulting, retail contrarian, retail experience, retail keynote speaker, retail selling, retail speaker, retail trainers, retail training, selling, Sixth Star Consulting, Sixth Star Customer Service, Sixth Star Service Selling, The Profitable Retailer

| | | |

Comments

The comments to this entry are closed.