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  • Business, Retail and Customer Service Experience expert Doug Fleener is president and managing partner of Sixth Star Consulting, a consulting firm in Lexington, MA.

    As the former director of retail for Bose Corporation and an independent retailer himself, Doug has the unique experience and ability to help companies of all sizes.

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June 09, 2010

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Great article as always! It may sound crazy, but I need constant encouragement and reminders myself; even though I am the owner!

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