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  • Business, Retail and Customer Service Experience expert Doug Fleener is president and managing partner of Sixth Star Consulting, a consulting firm in Lexington, MA.

    As the former director of retail for Bose Corporation and an independent retailer himself, Doug has the unique experience and ability to help companies of all sizes.


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January 14, 2009


Another good idea is autioning off gift cards. You get the money upfront and the increase is in the sales basket. The customer is getting a discount but without eroding your brand. At that is what we do!

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