My Photo

Your Contrarian

  • Business, Retail and Customer Service Experience expert Doug Fleener is president and managing partner of Sixth Star Consulting, a consulting firm in Lexington, MA.

    As the former director of retail for Bose Corporation and an independent retailer himself, Doug has the unique experience and ability to help companies of all sizes.

Tracer

  • Tracer

Customer Service

March 24, 2010

November 17, 2009

October 13, 2009

July 29, 2009

June 10, 2009

May 13, 2009

April 14, 2008

March 28, 2008

January 25, 2008

December 18, 2007