My Photo

Your Contrarian

  • Business, Retail and Customer Service Experience expert Doug Fleener is president and managing partner of Sixth Star Consulting, a consulting firm in Lexington, MA.

    As the former director of retail for Bose Corporation and an independent retailer himself, Doug has the unique experience and ability to help companies of all sizes.

Tracer

  • Tracer

« "How" lasts far beyond "what" | Main | A tip for the staff: Get the customer talking! »

September 17, 2013

Comments

The comments to this entry are closed.