Dude, Where's My Customer?

There's a very funny quote in the Times Tribune from Howard Davidowitz, chairman of Davidowitz & Associates, a national retail consulting and banking firm. In an article about Boscov's Chapter 11 filing and the chances of them emerging successfully, Mr. Davidowitz said,

“Young people don’t find department stores cool. Every time there’s an obituary, the department stores lose a customer.”

Ouch!

Department stores operating in rough retail environment