Customers Rock Thinks 50 Ways Rocks

For those of you who haven't had the chance to check out Becky Carroll's Customers Rock blog it's well worth a few minutes out of your day. Recently, Becky quoted from Doug's "50 Ways" list within a framework of focusing on the customer experience. While it's not specifically a retail site, Customers Rock is a great place to find ideas and insights on delighting customers and creating a positive experience. Check it out!

Comments

[Becky Carroll]

Thank you for the mention, gentlemen! "50 Ways" does rock, and not just for retail... there are many places to apply those great customer experience concepts.

Rock on!