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  • Business, Retail and Customer Service Experience expert Doug Fleener is president and managing partner of Sixth Star Consulting, a consulting firm in Lexington, MA.

    As the former director of retail for Bose Corporation and an independent retailer himself, Doug has the unique experience and ability to help companies of all sizes.

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May 02, 2008

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Thank you for the mention, gentlemen! "50 Ways" does rock, and not just for retail... there are many places to apply those great customer experience concepts.

Rock on!

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