My Photo

Your Contrarians

  • Retail and Customer Experience experts Doug Fleener and Matt Norcia are the principles of Dynamic Experience Group, a retail consulting firm in Lexington, MA.

    Fleener is the former director of retail for Bose Corporation. Norcia was a key member of the retail training and development group at Bose. Both of them are never short of an opinion about retail and the customer experience.

Want To Know More?

*

« Revisiting (and Fixing) the Generic Email Address Issue | Main | Win Like Joey N. »

March 04, 2008

What's Your Management Impediment?

A friend of mine asked me an interesting question.  He said, "Back when you managed people, what was the biggest impediment to you being an effective manager?"  I didn't have to think long since it's the same answer for all my relationships with other people - ego and pride. 

Whenever I have to be right or be the most important person in the room, that's an impediment to maintaining a good relationship with anyone else.  So is holding on to resentments because of some real or perceived snub. 

The best managers I've worked for were free of ego and pride.  While being free of ego and pride doesn't come naturally to me, when I focus on the welfare of others and not on me, I'm not only a more effective manager, but a better person.

So what's your impediment to being an effective and successful manager?

TrackBack

TrackBack URL for this entry:
http://www.typepad.com/t/trackback/2571522/26778388

Listed below are links to weblogs that reference What's Your Management Impediment?:

Comments

Post a comment

If you have a TypeKey or TypePad account, please Sign In