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  • Retail and Customer Experience expert Doug Fleener is president and managing partner of Dynamic Experience Group, a retail consulting firm in Lexington, MA.

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« Maybe The Customer Isn't Always Right | Main | Thank You, Come Again »

August 30, 2007

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Perhaps the problem is with overly strict intellectual property laws?

When there is demand, as during prohibition and with current drug laws, and the demand cannot be met legally, those who generally deal in illegal activities will find a great profit center. The tighter the laws clamp down, the more the hardened criminals that remain will monopolize the profits with virtually no competition.

Certainly the government can't enforce these IP laws very effectively, the resources to do so are way out of proportion with the benefit. Criminals will continue to have financing and our politicians will continue bankrupt the country fighting them, until one day we realize this kind of system does not provide a benefit to society. The intellectual property violation committed is nothing compared to the financing it draws for more sinister activities.

Relax IP laws, and innovation won't dissappear, artists were creating long before these rules existed.

The problem with intellectual property laws is that, like so many aspects of modern society, deliberate misinterpretation of their intended use can be utilized for the benefit of those who would profit from the hard work of others. It's frustrating and unfortunate when laws that are intended to serve artists and protect them from the depraved and corrupt ultimately result in harming the innocent. Perhaps a solution exists in a combination of motivating producers to create legitimate B-level versions of popular items, and educating consumers as to the implicit harm of buying knock-offs (to themselves (shoddy merchandise, no warranty, etc.) as well as the manufacturers and retailers). As retailers, the onus for this second task lies with us.

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